FAQ

After purchase, you'll receive an instant download link in your confirmation email. Check your spam folder if you don't see it within 5 minutes. All files are delivered as .zip archives containing templates, prompts, and checklists.

Our prompt packs come as text files (.txt), Markdown (.md), and JSON formats — ready to import into ChatGPT, Claude, or any AI assistant. Templates are provided in .md and .txt formats.

We offer a 30-day money-back guarantee, no questions asked. If a pack doesn't work for you, email us with your order number and we'll process your refund within 2 business days.

No account required — purchases are linked to the email address you provide at checkout. You'll receive a download link without needing to create a login.

We accept all major credit cards via Stripe. Your payment is processed securely — StackPack never stores your card details. All transactions are encrypted and PCI-compliant.

Yes — the license is per user. Use prompts for your own store and for client stores you manage. Re-selling or redistributing the files as standalone products is not allowed.

The prompt library refreshes every day at 8am with trending Shopify topics and new strategies — launch tactics, ops workflows, and growth plays that are working right now.

All packs are designed to be modular — use the prompts that fit your store and skip the rest. If you're looking for something specific, email us and we'll let you know what's coming next.

Your download link arrives in your confirmation email immediately after payment is confirmed. Stripe usually takes a few seconds — if you don't see it within 5 minutes, check your spam folder.

Fill out the form below and we'll get back to you within 24 hours. You can also email us directly at hello@stackpack.polsia.app.